Responsible Party
ClauseWise Consulting (Pty) Ltd
Unit 208, Westwood Office Park
1 Mottramdale, Westwood, Gauteng, 1609
ClauseWise Consulting (Pty) Ltd is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This notice explains who we are, what personal information we collect, why we collect it, how we use it, and what your rights are as a data subject.
1. Responsible Party
ClauseWise Consulting (Pty) Ltd is the responsible party for the purposes of POPIA. Our contact details are: Unit 208, Westwood Office Park, 1 Mottramdale, Westwood, Gauteng, 1609. Email: hello@clausewise.co.za. Telephone: 082 893 0729.
2. Information Officer
Our Information Officer is responsible for ensuring compliance with POPIA and handling requests from data subjects. You may direct any POPIA-related queries or requests to our Information Officer at hello@clausewise.co.za.
3. Personal Information We Collect
We collect personal information that you voluntarily provide when you contact us, submit an intake form, request a quote, or use our website. This may include your full name, email address, telephone number, postal or physical address, identity number (where required for tax or compliance services), employment details, and details of your legal or commercial matter. We do not collect special personal information (as defined in POPIA) unless it is strictly necessary for the service you have requested and you have given your explicit consent.
4. Purpose of Processing
We process your personal information to provide the services you have requested; to communicate with you about your matter; to prepare documentation, reports, or advice relevant to your engagement; to comply with our legal and regulatory obligations; to send you service-related communications; and to improve our services. We do not process your personal information for any purpose incompatible with the purpose for which it was collected.
5. Lawful Basis for Processing
We process your personal information on one or more of the following lawful bases: your consent; the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract; compliance with a legal obligation; and our legitimate interests, where those interests are not overridden by your rights and interests.
6. Sharing of Personal Information
We do not sell, rent, or trade your personal information. We may share your information with third-party service providers who assist us in delivering our services (such as cloud storage providers, email platforms, and accounting software), subject to appropriate data processing agreements. We may also disclose your information where required by law, court order, or regulatory authority. All third parties with whom we share your information are required to treat it with the same level of protection we apply.
7. Retention of Personal Information
We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Client matter records are generally retained for a minimum of five years after the conclusion of an engagement, in line with professional and statutory requirements. Once retention is no longer required, your information is securely destroyed or de-identified.
8. Security Safeguards
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or disclosure. These measures include access controls, encrypted communications, and regular security reviews. In the event of a data breach that poses a risk to your rights and interests, we will notify you and the Information Regulator as required by POPIA.
9. Your Rights as a Data Subject
Under POPIA, you have the right to: be notified that your personal information is being collected; access the personal information we hold about you; request correction or deletion of inaccurate or incomplete information; object to the processing of your personal information; request that we restrict processing in certain circumstances; and lodge a complaint with the Information Regulator. To exercise any of these rights, please contact us at hello@clausewise.co.za.
10. Information Regulator
If you believe we have not handled your personal information in accordance with POPIA, you have the right to lodge a complaint with the Information Regulator of South Africa. The Information Regulator can be contacted at: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001. Email: inforeg@justice.gov.za. Website: www.justice.gov.za/inforeg.
11. Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience and to collect anonymised analytics data. We use Google Analytics (with IP anonymisation enabled) to understand how visitors use our site. Analytics cookies are only placed with your consent. You may withdraw your consent at any time by adjusting your browser settings or using the cookie preference controls on our website.
12. Updates to This Notice
We may update this POPIA Information Notice from time to time to reflect changes in our practices or applicable law. The date at the top of this notice indicates when it was last revised. We encourage you to review this notice periodically.
Information Regulator of South Africa
If you are not satisfied with how we have handled your personal information, you have the right to lodge a complaint with the Information Regulator.