Dispute Documentation
Put Your Position in Writing.
A professionally drafted demand letter or dispute document changes the dynamic. ClauseWise prepares clear, firm documentation that states your position, demands action, and creates a paper trail — at a fixed price.
What We Prepare
Demand Letters
Professional letters of demand that clearly state what is owed, the deadline, and the consequences of non-payment or non-performance.
Consumer Dispute Documentation
Documentation for Consumer Protection Act matters — complaints, responses, and escalation letters.
Debt Recovery Documentation
Structured documentation to recover money owed — from initial demand through to referral to our legal partners.
Small Claims Preparation
Step-by-step support to prepare your claim, complete the summons, and understand the small claims court process.
Dispute Response Letters
Professional responses to demands, complaints, and disputes received — protecting your position in writing.
Settlement Documentation
Once agreement is reached, a clear written settlement that records the terms and is enforceable.
When to Use a Demand Letter
Someone owes you money and won't pay
A supplier or contractor hasn't delivered what was agreed
You've received a demand and need to respond professionally
Need a letter of demand or dispute documentation?
Fixed-price dispute support — scoped quote within one business day, no hourly billing.
What Makes a Good Demand Letter
Clear statement of facts
A precise account of what happened, when, and what was agreed — leaving no room for ambiguity.
Specific demand with a deadline
Exactly what you require and by when, so the other party cannot claim they didn't understand.
Legal basis for the claim
Reference to the contract, statute, or common law principle that supports your position.
Professional tone that signals you're serious
Firm, measured language that shows you are prepared to escalate if necessary.
Pricing
Each service below is quoted and scoped separately. Your fixed-price quote will confirm exactly what is included before any work begins.
Demand Letter
From R950
Drafting of a single formal letter of demand — includes statement of facts, specific demand, deadline, and legal basis. Delivery method and proof of dispatch are the client's responsibility unless separately quoted.
Consumer Dispute Letter
From R750
Formal complaint or dispute letter for Consumer Protection Act matters — CPA-referenced, addressed to the supplier or relevant ombud.
Debt Recovery Pack
From R1,500
A broader engagement covering demand drafting, follow-up correspondence, and settlement negotiation support. Scope and inclusions confirmed in your fixed-price quote. Does not include the demand letter as a separate add-on — the pack is a standalone service.
Small Claims Preparation
Quoted by scope
Support to prepare your summons, organise your evidence bundle, and understand the small claims court process. Scope varies by matter complexity.
Settlement Agreement
From R1,500
Drafting of a written settlement agreement once terms have been agreed between the parties. Negotiation support is quoted separately if required.
Learn more
Free guides & tools on dispute resolution
Related Services
Contract Review & Drafting
Expert review and drafting of contracts to protect your interests before disputes arise.
Learn moreCourt-Annexed Mediation
Structured mediation support to resolve disputes without the cost and delay of litigation.
Learn moreBusiness Advisory
Practical legal guidance for business decisions, risk management, and compliance.
Learn more